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FAQs

1. Q: Are you a factory or trading company?

A: We are a factory ,with building area 12000 square meters and more than 120 employees.

2. Q: Compare with other factory, what advantages you have?

A:We have 50 cotton products production lines.We also produce the cotton roll for cotton pad ourselves to make lowest cost of cotton products, also better to control the quality.

3. Q:What services you can provide me?

A: Free sample

4. Q:Are you able to do custom design and logo on the products/package?

A:As a professional factory, we are welcome custom design and accept low MOQ for custom logo too. Feel free to send us your design, our engineer team will work closely with you.

5. Q:What's your MOQ?And how can I get any discount?

A: The MOQ depends on quantity level, shipping methods and payment terms.

Price is based on your order quantities. Leave us quotation inquire, or contact us with the below method, we will reply you for details.

E-mail: susancheung@pconcept.cn

Mob: +86-15915413844

6.Q:If my order quantity didn't meet your MOQ, how to solve?

A:Welcome to contact us, we will provide solutions.

7.Q:What kind of certificates you have?

A:We have achieved Oeko-Tex Standard 100 certified and ISO 9001 certified since 2006.Our products with CE certification. Most of our products have been tested by SGS, Intertek and BV for harmful chemical substances.

8. Q:What is the protection I can get if we trade with Alibaba TRADE ASSURANCE?

A:With Trade Assurance, you'll enjoy:

•100% product quality protection

•100% on-time shipment protection

•100% payment protection for your covered amount

9.Q:How can you guarantee the quality of our products?

A:We have 100,000 Dust-Free workshop for Good quality,strict quality control process.